I paid the VIP deposit, how do I claim my engraving?
Thanks so much for making use of our VIP deposit offer! We have kept a record of everybody who participated in the offer and we will automatically add the engraving to your pledge once the crowdfund ends, so there’s no need to pay for the engraving add-on here.
Last updated: October 11, 2023 06:44
What is Kickstarter?
Kickstarter is a launchpad for creators to raise funds for the initial production of their invention. Backers (that’s you!) can support the creator by pre-ordering the product at a discounted price.
Last updated: October 11, 2023 06:40
What does it mean to back a project (pledge)?
When you back a project, you’re pre-ordering the product. That means you’ll get it once it’s produced. Besides getting the product itself, you’re also joining a community. Follow along the production process, take part in important surveys and give the creator valuable feedback.
Last updated: October 11, 2023 06:40
How do I pledge?
In order to pledge, click that green button that says “Back this project”. You’ll get to select your shipping country and choose your desired pledge level and reward.
Last updated: October 11, 2023 06:40
When is my money collected?
Your money will be collected only after the project ends. If the project is cancelled for any reason, you won’t be charged.
Last updated: October 11, 2023 06:40
What payment methods can I use?
You can use any debit or credit card associated with Visa, Mastercard or American Express, as well as Discover and JCB cards. Kickstarter does not accept payments with PayPal.
Last updated: October 11, 2023 06:40
When will I get my pre-order?
The bundles are set to ship in April 2024. Depending on your location, you’ll get them sometime between May and June 2024. Please note that this is an estimate, as you’re pre-ordering the product and production delays could arise.
Last updated: October 11, 2023 06:40
What's included in a modular pack?
Every pack contains an Original 17oz Ocean Bottle, as well as a Go Lid with silicone straw and a Brew Lid for your hot drink needs.
Last updated: October 11, 2023 06:40
What is the bottle made of?
The bottle consists of a 90% recycled stainless steel body, 100% recycled ocean-bound plastic baseplate, a polypropylene lid and a silicone loop. All plastic parts are BPA-free.
The total recycled content is: in OG mode - 71%, Brew mode - 67%, GO mode - 65%.
Last updated: October 11, 2023 06:40
What colours are available?
The pack is available in 5 Earth-inspired colours: Ocean Blue, Obsidian Black, Sun Orange, Shale Green and Sand Stone.
Last updated: October 11, 2023 06:40
Can it be used for hot and cold drinks?
Yes! The bottle keeps hot* for 6 hours and cold for 12 hours.
*Please note, the Go Lid is not compatible with hot drinks due to the material of the straw.
Last updated: October 11, 2023 06:40
How big is the bottle? (Capacity, dimensions and weight)
The bottle has a 17oz capacity when using the OG or Go Lid, or 15oz when using the Brew Lid.
It is 21.7 x 8.6 cm in size, and weighs 230g when empty.
Last updated: October 11, 2023 06:40
How do I get a personalised bottle?
When choosing your pledge you can select the ‘Personalized Bottle’ add-on, which entitles you to custom engraving up to 13 characters. This price is per bottle, so to engrave 6 bottles you would have to add 6x personalization, and this can be a different engraving on each bottle. We will send you a survey at the end of the campaign where you can tell us what text you’d like engraved.
Last updated: October 11, 2023 06:40
Can I mix and match colours?
You can only select one colour per pack, but if you order more than one pack you these can be a mix of colours.
Last updated: October 11, 2023 06:40
How do I clean the bottle? Is it dishwasher safe?
The Ocean Bottle and all of its parts can be cleaned as much as you like.
Since our bottle is dishwasher safe, feel free to remove the cap, open the larger opening, take out the seals and place all the pieces in the dishwasher.
We’d also recommend hand washing for a light scrub with warm water and soap after use and drying and storing it with the top off. The double opening means you can fit a normal scrubbing brush without having to buy a special purpose cleaner.
After washing your Ocean Bottle, we recommend that you dry by airing it out upside down and storing it with the lid off.
Last updated: October 11, 2023 06:40
How is it packaged? What material is the packaging?
Our smart packaging is made from 100% recycled material and is designed to have the least possible effect on our environment. It is plastic free and fully recyclable too.
Last updated: October 11, 2023 06:40
How much plastic collection does one pack fund?
One Modular Bottle funds the collection of 30 lbs of ocean-bound plastic, equivalent to 1,200 plastic bottles.
Please note that, whilst we use the tagline 1 for 1000 in our marketing for the Original Ocean Bottle, each lid carries additional impact which we will be honouring in the launch of this pack.
Last updated: October 11, 2023 06:40
What is ocean-bound plastic?
Ocean-bound plastic is defined as mismanaged plastic waste (or MMPW) that ends up along coastlines and in rivers and waterways within towns, cities and rural areas. When the seasonal rain arrives, this plastic gets flushed into the ocean often because of a lack of recycling infrastructure. So far plastic collection & recycling hasn’t kept up with the production of plastic products, leading to a waste crisis.
Last updated: October 11, 2023 06:40
How are funds distributed?
Each time we sell an Ocean Bottle, we send a fixed rate to our plastic collection partners. These funds are split between paying plastic collectors and deploying plastic collection infrastructure where the world needs it most. Thousands of local collectors in coastal communities are signed up to verified collection centres. One of the biggest challenges in the industry is regulation and ensuring that workers are paid a fair amount and their working conditions meet particular standards.
We interrogated our partners across several areas of responsibility. Plastic Bank are known for paying collectors above UN living wage standards and Plastics for Change created the first FairTrade certification framework for waste pickers, paving the way for other waste collection entities around the world.
Last updated: October 11, 2023 06:40
Where is the plastic collected? And who by?
Plastic is collected in coastal communities across the globe, specifically Ghana, Egypt, Indonesia, the Philippines, Brazil, and India. All plastic collection happens in conjuction with our partners Plastic Bank, RePurpose Global and Plastics For Change.
Last updated: October 11, 2023 06:40
Can I get branded bottles for my company?
Absolutely! We can offer corporate branding on orders of 24 packs or more. Please reach out to the team at [email protected] or directly to your dedicated sales rep to arrange this.
Last updated: October 11, 2023 06:40
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.